Movement for the Intellectually Disabled of Singapore (MINDS)
Benson Khng | Head Ops Tech

This year marks five years of partnership with iShine Cloud. More than just an IT provider, iShine Cloud has demonstrated a deep understanding of MINDS’ mission and provided invaluable support in our journey to empower Persons with Intellectual Disability and their families. The recent migration from our previous Virtual Desktop Infrastructure (VDI) to the new Digital Workspace was executed seamlessly with minimal disruption to daily operations. Their technical expertise and support have been instrumental in enabling our growth and enhancing the way we serve our community.

Ain Society
Yati Rahmat | Director (Admin & Finance)

Partnering with iShine Cloud to implement Xero accounting software has been a game-changer for Ain Society. Their consultation and onboarding support were seamless, and their team took the time to understand our unique financial processes and reporting needs as a charity. Migrating from a traditional system to Xero has enhanced our efficiency, improved transparency, and allowed for better collaboration within our finance team and external stakeholders. We’re especially appreciative of iShine Cloud’s patient guidance and technical expertise throughout the transition. It has empowered us to modernise our financial operations with confidence.

Mun San Fook Tuck Chee
Toh Yong Soon | Vice President

iShine Cloud offers practical solutions tailored to traditional Taoist temples under the Base Tier. Their team of partners are experienced subject matter experts. iShine Cloud is a trusted partner for traditional charities seeking to digitalise processes, improve efficiency, reduce operational costs, and enhance governance. Mun San Fook Tuck Chee currently uses iShine Cloud’s Xero Accounting Solution to support its financial operations.

Singapore Association for Continuing Education (SACE)
Sherry Teo | Membership Director

iShine Cloud team has consistently exceeded our expectations with their expertise, responsiveness, and patience. Each time we encountered an issue, they demonstrated a remarkable commitment to delivering swift and effective resolutions. Their dedication to customer satisfaction is truly commendable and has greatly enhanced our experience with iShine Cloud. I’m very satisfied with their support and would confidently recommend iShine Cloud to others.

Willing Hearts
Lily Tay | Executive Administrator

We use DMS Lite for tax deduction and to automate keeping track of our donors. The platform has eased our workload substantially and is user friendly. iShine Cloud support team has been a great help to us, always ready to listen to our problems and help us solve any issues we face.

HELP Family Service Centre
Christopher Yip | Associate Consultant (Finance & System)

iShine Cloud understands the unique challenges of charities like ours, providing tailored services that are both cost-effective and reliable, significantly enhancing our IT capabilities. Their IT Helpdesk and customer service teams are proactive, friendly, and highly responsive, consistently placing customer satisfaction at the forefront. Their expertise and supportive approach has been particularly evident during our seamless digital transition to remote work.

Working with iShine Cloud has been a pleasure due to their professionalism and exceptional service delivery. Their solutions have been a great help in maintaining the security and efficiency of our IT platform, while reducing operational costs and resource demands. We highly recommend iShine Cloud to charities seeking reliable IT solutions.

Football Association Singapore
Tina Saw | Chief, Corporate Services

It was an easy transition from ipcLink to DMS Lite with no hiccups. In this early stage of testing, we found that DMS Lite is much faster and more user friendly – it has helped us to halve the amount of time needed in handling donation administrative matters.

Diabetes Singapore
Satyaprakash Tiwari | Executive Director

DMS Lite has significantly boosted efficiency at Diabetes Singapore. It streamlined our donor documentation processes and provided collaborative features that enable teams to work on documents simultaneously, facilitating real-time commenting and creating an audit trail. This enhances teamwork and helps us to save time and effort, freeing up resources that can be directed to our core mission. DMS Lite also offers features that enhance data security, allowing us to protect our beneficiaries’ privacy and comply with regulations. The implementation of DMS Lite certainly carries substantial social impact, particularly for organisations committed to social good.

Parkinson Society Singapore
Neo Siew Hiong | Centre Manager

“Information communication technology (ICT) is a basic necessity which any organisation, for profit or not, would need. At Parkinson Society  Singapore (PSS),  the implementation of ICT has improved the efficiency of our operations.

We are grateful to Singapore Pools and NCSS for getting us on board this iShine Cloud project which provides PSS  with the ICT solution and services. iShine Cloud offers a neat suite of solutions across finance and HR, along with security, backup and business continuity. It also  allows staff to  access emails and document files anywhere, using the Cloud platform.  Thank you Singapore Pools and NCSS for the opportunity to participate in this project and benefit from it.”

Singapore Children’s Society
Ang Boon Min | Chief Executive Officer

The platform offered by iShine Cloud provides us two clear advantages. One, it makes sure that Children’s Society’s databases are hosted in a very secure and reliable environment. Second, it helps us ensure that our information can be accessed readily, regardless of the location where we worked. Before we adopted the iShine Cloud solution, our databases were stored in centre-based servers which can only be accessed in our offices, and this hindered our ability to work off-site. When our team started working from home full time as a result of the COVID-19 situation, the iShine Cloud platform allowed us to transit into our business continuity plan smoothly and with great ease.

The Singapore Scout Association
Gary Lim | Executive Director

WE CARE Community Services
Tham Yuen Han | Executive Director

We are indeed grateful to Singapore Pools and the NCSS for giving this opportunity to WE CARE to be one of the first onboarding partners in the iShine scheme. Since implementation, we have enjoyed many benefits of an enhanced ICT system. Foremost of these benefits are the savings in hardware and software cost, in addition to a more advanced and secure system in place.  With the increased ability to access our emails and documents anytime, anywhere, we are able to be more responsive and have seen greater collaboration and flexibility in the way we work as well.

I would also like to take this opportunity to extend our appreciation to the iShine Cloud Support Team, in particular Francis Chen and Bao Ling. The support we have received is excellent and have made our onboarding journey so much smoother. Thank you.